service center
The central service that ensures the entire process of pre-sales, during sales, and after-sales is Our mission is to increasingly become the focus of our customers on the company's Basic requirements: We continuously optimize internal management of the enterprise and enhance personnel Comprehensive quality of work.
Give us a trust and give you a better future
The service team provides you with timely, effective, professional, and standardized services 24/7, and your satisfaction is our achievement!
- 30
30 years of hard work and perseverance
- 3000
3000 trips to the scene
- 30000
30000 Mile Service Journey
- 40
40 years of vigorous progress
Accessories Service
Henan Haicheng Industrial Development Co., Ltd. is mainly engaged in the steel industry and non-ferrous metal industry (mainly aluminum, copper, etc.); The refractory material industry, as well as the petrochemical industry. Customer service communicates smoothly to ensure timely satisfaction of customer parts needs and reduce downtime for maintenance.
Service process
We always adhere to the concept of "intimate, thoughtful, full lifecycle, and full value chain" for value-added services. As long as you need it, we will definitely send thoughtful greetings, professional answers, and patient explanations together.
Online and offline communication
Confirmation of customer requirements
Tailored recommendation or customization
Special vehicle transportation and distribution
Customer acceptance
Comprehensive after-sales service
Service guarantee
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Provide high-quality technical consulting services
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Train operators and maintenance personnel for users
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Regular tracking and maintenance services